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FAQs
Find answers to common questions about our event planning services. Don't see yours? Contact us!
Are your rentals clean?
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned, disinfected and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
How far in advance should I book your services?
It's best to book as early as possible, ideally 6 months in advance, to ensure availability and selection for the product you prefer. However you can always see if there is any availability last minute!
Do you require a deposit?
Yes all orders require a $50 Credit Card deposit. They are fully refundable if you cancel your order at least 10 days prior to your rental date.
Does the price include set up and delivery fee?
Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
What forms of payment do you accept?
We accept many forms of payment including Credit/Debit, Cash and Zelle.
What surfaces do you set up
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
